Delivery Information

The Perfect Chilled Delivery Service

We offer two delivery options. If your delivery address is within our Refrigerated Van Routes, you will be offered Chilled Van Delivery. If your delivery address is outside our Van Routes, you will be offered Courier Delivery.

For Van Deliveries

To ensure freshness and taste your meats are butchered on the day of dispatch. All this is £3.00 per order but if your order totals £90 or more, van delivery is FREE*!

We have a fleet of Temperature Controlled delivery vehicles which keep your Order perfectly Chilled/Frozen until delivery is made. Our friendly delivery drivers aim to get your order to you between the hours of 8am and 6pm. Unfortunately, we are unable to leave orders outside/in porch etc due to the perishable nature of the products. We kindly ask that you ensure that someone is at the delivery address to receive your order. If there is nobody to receive your order, we will return it to our Factory and contact you. We can arrange for re-delivery, but the delivery charge will be charged again.

For Courier Deliveries

If your delivery address is outside our Van delivery routes, we offer a Courier Delivery Service. The cost for this is £10 and includes temperature controlled boxes. If your order totals £90 or more, van delivery is FREE*!

We can leave your product in a safe location or deliver to your workplace or home. Simply enter any special instructions in the relevant field at Checkout.

We want your product to reach you in perfect chilled condition.  Your meats are protected by using:

  • High quality temperature controlled boxes – Polystyrene tiling ensures a stable temperature can be maintained inside the insulated boxes, despite varying external conditions. The polystyrene also offers additional protection to your shipment.
  • Gel Ice Packs – Our gel packs are frozen on site and once frozen, they keep your product chilled or frozen.
  • Delivery within 24 hours of shipping – we purposefully aim to deliver your order within 24 hours of shipping.
  • Recyclable or reusable – Limit your impact on waste, all our packaging is either recyclable or you can use again.

Remote Area Delivery Exceptions

Please note there are exceptions to our delivery service. If you live in one of the following postcodes, unfortunately we will not be able to guarantee delivery in time without the product arriving within the chill chain temperature range.

AB, DD, FK, IV, KW, PA, PH, GY, HS, JE, KA27-28, ZE, Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25

Delivery days will be displayed at the Checkout.

* Excludes Christmas Hampers